Support chat answers in seconds — and connects you to a real human when you need one

The chat bubble in the bottom-right of the app got a real upgrade.

Before. The chat widget was there, but it couldn't actually answer anything. Most questions ended in "Failed to send." When you did get a reply, it was generic — pulled from the model's training data, not from how Zi-Find actually works.

After. Tap the bubble, ask anything — pricing, how submissions work, what cancellation looks like, magic-link login, who can message whom — and you'll get a real answer in seconds. The bot is grounded in Zi-Find's actual product behavior, not generic LLM trivia. If your question is one the bot can't answer (or you'd just rather talk to a person), tap "Talk to a human". Your conversation routes straight to our team's admin inbox, and we reply right inside the same chat thread you're already looking at. No new ticket window, no email back-and-forth, no waiting on a separate channel — just a normal chat that one of us picks up.

This shipped end-to-end: the bot for instant answers, the handoff for the rest, and a real admin inbox on our side so nothing falls through. Try it — even just to test it. The chat bubble is on every page of the app.